Introduction​​

Storage Systems Direct are committed to protecting your privacy and handling your personal data in a fair, transparent, and lawful way. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

We do not hold physical stock, instead, we work with a trusted supplier who ship directly to our customers.

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In the UK, data protection is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Everyone responsible for using personal data has to follow strict rules called data protection principles. ​They must make sure the information is:

• Used fairly, lawfully and transparently,

• Used for specified, explicit purposes,

• Used in a way that is adequate, relevant and limited to only what is necessary

• Accurate and, where necessary, kept up to date

• Kept for no longer than is necessary

• Handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage.

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There is stronger legal protection for more sensitive information, such as:

• Race

• Ethnic background

• Political opinions

• Religious beliefs

• Trade union membership

• Genetics

• Biometrics (where used for identification)

• Health

• Sex life or orientation

There are separate safeguards for personal data relating to criminal convictions and offences.​

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What Data We Collect​

When you place an order or contact us, we may collect:

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely)

• Order details

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How We Use Your Data​

We use your personal data to:

• Process and fulfill your order

• Share necessary details (name, address, and order details) with our trusted supplier who ship products directly to you

• Communicate with you about your order

• Improve our website and customer experience

• Comply with legal and tax obligations

• We do not sell your data to third parties.

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Who We Share It With​

To fulfill your order, we share your delivery details with our supplier, who ships the product directly to you. We only share the minimum necessary information and ensure they comply with UK data protection laws.

We do not sell or rent your data to third parties.

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Your Rights​

You have the right to request access to the personal information we hold about you, as well as to ask for it to be corrected, updated, or deleted. To exercise any of these rights, please contact us using the details provided below.

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How Long We Keep Your Data

We keep personal data only as long as necessary:

Order details: Retained for 6 years for tax and accounting purposes

Marketing data: Until you unsubscribe

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Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be posted on our website.

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Contact Us

For any privacy-related queries, please contact:

Email: Admin@storagesystemsdirect.co.uk

Phone: 07801561888