Shipping Information

At Storage Systems Direct, we work with two trusted UK suppliers to ensure fast and reliable delivery. All orders are dispatched directly from the suppliers using national carriers.​

​

We only deliver within the United Kingdom.

 

Delivery Times

• Standard delivery operates Monday to Friday (excluding bank holidays).

• Most orders arrive within 2 - 4 working days.

• Some items may dispatch within 24 hours if in stock.

• Orders containing multiple items may arrive in separate shipments.

• You’ll receive an email confirmation once your order has been processed and dispatched.

​

During busy periods or severe weather, delivery times may be slightly longer, but orders will be shipped as soon as conditions allow.

​

Shipping Method
Depending on the item and supplier, your order may be shipped via DHL, DX,, DPD or Evri.

Shipping Costs

Shipping costs may differ depending on supplier. Please look at the additional information section on each product for shipping costs.

Orders Fulfilled by Costway
•    Free delivery to most UK locations on all items.
•    Destination surcharges may apply depending on courier rules and item size/weight.
•    Some remote or offshore areas (e.g., Scilly Isles, Shetland) may be unserviceable. If this occurs, we will contact you to arrange an alternative address or issue a refund.

Orders Fulfilled by FilStorage
Mainland UK:
•    Orders under £240 (inc. VAT): £5.95
•    Orders over £240 (inc. VAT): Free delivery
Non‑Mainland UK:
•    Additional charges may apply for Northern Ireland, Isle of Man, Channel Islands, Highlands, Northern Scotland, Isle of Wight, and certain remote areas.

If your location has delivery restrictions, please contact us before placing your order​.

Pallet Deliveries
Some larger or bulk items may be delivered on a pallet.
•    Pallet deliveries are kerbside only.
•    If your address has access restrictions, please contact us before placing your order.

Important Notes
•    Please ensure your shipping address is correct before completing your order.
•    We cannot cover return shipping costs for unwanted items or incorrect orders once they have been dispatched.

 

If you have any questions about shipping or need assistance before ordering, please get in touch.

​