Cookies & Privacy

At Storage Systems Direct, we are committed to protecting your privacy and handling your personal data in a fair, transparent, and lawful way. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

We do not hold physical stock. Instead, we work closely with two trusted UK fulfilment partners, who dispatch orders directly to our customers.

To process your order, we share only the information necessary for them to deliver your item safely and efficiently.

In the UK, data protection is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Everyone responsible for using personal data must follow strict data protection principles. They must ensure that information is:

used fairly, lawfully and transparently
used for specified, explicit purposes
adequate, relevant and limited to what is necessary
accurate and kept up to date
retained only for as long as necessary
handled securely to prevent unauthorised access, loss, or damage

There is stronger legal protection for more sensitive information, such as:

race
ethnic background
political opinions
religious beliefs
trade union membership
genetics
biometrics (where used for identification)
health
sex life or orientation

There are separate safeguards for personal data relating to criminal convictions and offences.

What Data We Collect

When you place an order or contact us, we may collect:

Name
Billing and delivery address
Email address
Phone number
Payment details (processed securely)
Order details

How We Use Your Data

We use your personal data to:

Process and fulfil your order
Share necessary details (name, address, and order details) with our fulfilment partners, who ship products directly to you
Communicate with you about your order
Improve our website and customer experience
Comply with legal and tax obligations

We do not sell your data to third parties.

Who We Share It With

To fulfil your order, we share your delivery details with our two approved fulfilment partners, who dispatch products directly to you. We only share the minimum information required for delivery and ensure all partners comply with UK data protection laws.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (where legally permitted)

To exercise any of these rights, please contact us using the details below.

How Long We Keep Your Data

We keep personal data only as long as necessary:

Order details: retained for 6 years for tax and accounting purposes
Marketing data: retained until you unsubscribe

Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website.

For any privacy‑related queries, please contact:

Email: Admin@storagesystemsdirect.co.uk

Phone: 07801561888